In this Agreement the following words and expressions shall have the following meanings:-
"Digital Goods Store" means Digital Goods Store Ltd, Registered in England: 5384128, International House, 24 Holborn Viaduct, CITY OF LONDON, London, EC1A 2BN, United Kingdom
"Digital Goods" means any intangible digital product or service sold and delivered by "Digital Goods Store" in the form of a one-off or recurring subscription payment.
"Store" means any web based service operated by "Digital Goods Store" for the purposes of marketing and retailing digital goods.
"Customer" means you the person purchasing "Digital Goods" from "Digital Goods Store"
"Author" means the person that has the Intellectual Property rights or rights to sell the "Digital Goods" via the "Store"
Words denoting the singular shall include the plural and vice versa and words denoting any gender shall include all genders.
The headings of the paragraphs of this Agreement are inserted for convenience of reference only and are not intended to be part of or to affect the meaning or interpretation of this Agreement.
Conditions of Sale
These Conditions of Sale govern the sale of "Digital Goods" by "Digital Goods Store" to the "Customer".
1. The Contract
When you purchase "Digital Goods" from "Digital Goods Store" via any of our "Store" venues you will be required to click the "I Agree" tick box to complete the order. By clicking the "I Agree" tick box you are accepting these terms and conditions of sale. The contract for the purchase of any "Digital Goods" will be between the "Customer" and "Digital Goods Store" and will only be formed when "Digital Goods Store" make the "Digital Goods" available for download or provide access to a subscription service, and we have received payment in full for the "Digital Goods". Until we make the "Digital Goods" available for download or provide access to a subscription service and receive payment in full there is no contract between the "Customer" and "Digital Goods Store" for the "Digital Goods". "Digital Goods Store" reserves the right, at our sole discretion to reject any order we receive. By placing an order with "Digital Goods Store" you agree you are:-
- legally capable of entering into binding contracts
- at least 18 years old or are aged 16-18 and have read these terms of sale together with your parent and/or guardian who has explained these conditions of sale to you so that you fully understand them
2. Cancellation and Refunds
By purchasing "Digital Goods" from "Digital Goods Store" who are based in the UK the "Customer" if also based in the UK is bound by the UK Consumer Contracts Regulations. By downloading any "Digital Goods" from "Digital Goods Store" the "Customer" is waiving their rights to the 14 day cooling-off period. If a UK based "Customer" wishes to retain their 14 day cooling-off period they must follow the link presented in the order process entitled 'I wish to accept my 14 days cooling off period.' Accepting the 14 day cooling off period for digital goods means the "Customer" will not be able to download their "Digital Goods" until the cooling off period has expired.
All sales of "Digital Goods" are final. Refunds for any "Digital Goods" sold by "Digital Goods Store" will only be considered for a refund if any of the following conditions apply:-
- The "Customer" is exercising their rights under the UK Consumer Contracts Regulations for the sale of digital goods
- The "Digital Goods" were incorrectly described on the "Store"
- The "Digital Goods" are proven to be defective
All refunds will only be issued to the transaction ID related to the sale of the "Digital Goods".
- 2.1 Subscriptions
"Digital Goods" sold via a recurring daily, weekly, monthly or yearly payment can be cancelled at anytime by accessing the download link in the receipt email and clicking 'manage subscription'. "Digital Goods Store" will not provide the "Customer" with a refund for a cancellation that is part-way through a billing period. In the event that a recurring payment fails due to an expired credit or debit card "Digital Goods Store" reserves the right to suspend access to the service whilst payment details are updated or the subscription is cancelled. "Customer"'s can update the credit or debit card used to pay for their subscription by accessing the download link in the receipt email and clicking 'manage subscription'.
3. Price and Payment
The price of any "Digital Goods" will be as quoted on the "Store" at the then current time, except in the case of obvious error. This price will include legally applicable VAT. The "Customer" agrees they may have to provide their country of residence during the order process for the purposes of calculating the correct amount of VAT to apply to the order. We will not accept any offers for "Digital Goods" other than at the then current price. Payment for all "Digital Goods" is processed securely by various third party payment gateway services and will be handled in the currency advertised on the "Store".
- 3.1 Subscriptions
For "Digital Goods" sold via a recurring daily, weekly, monthly or yearly payment you herby authorise "Digital Goods Store" to charge your credit or debit card in future based on the billing period advertised. Where the recurring payment date does not recur in a particular period (e.g., 31 January, but there is no 31 February), the "Customer" will be charged on the closest preceding date to the payment date (e.g., 28 February) for that period.
"Digital Goods" are delivered to the "Customer" by a choice of methods:-
- via download to the "Customer"'s personal desktop computer
- via download to the "Customer"'s personal mobile device, either directly or using our optional free iOS download app if using an Apple device
- via transfer to the "Customer"'s Dropbox account
Some "Digital Goods" are advertised in the "Store" as having counterpart physical goods. If purchasing this type of product "Digital Goods Store" will collect the "Customer" address during the order process to allow the "Author" to drop ship the counterpart physical product. "Digital Goods Store" assumes no responsibility for physical goods shipped to the "Customer", this service is only provided as a convenience to the "Author"
- 4.1 Subscriptions
When purchasing "Digital Goods" in the form of a subscription service the "Customer" will be emailed access details upon receipt of payment in full for the first subscription period, be that daily, weekly, monthly or yearly. Access to the service will continue until either cancelled by the "Customer" or "Digital Goods Store".
5. Customer Requirements
In order for the "Customer" to access the "Digital Goods" the "Customer" is required to have:-
- an internet connection
- a personal desktop computer or mobile device capable of opening the "Digital Goods"
6. Email Communications
In the process of purchasing "Digital Goods" from "Digital Goods Store" the "Customer" email address will be subscribed to the "Digital Goods Store" general email list. "Digital Goods Store" also passes on the "Customer" email address to its "Author"'s own email lists if they have asked "Digital Goods Store" to do this on their behalf. Both subscriptions are opt-in meaning the "Customer" will receive an opt-in email after the sale asking then to opt-in to receive future promotional emails. "Digital Goods Store" also use the "Customer" email address to issue a one time 'Order Receipt' email to upon receipt of a successful order.
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, the act or omission of any Internet Service Provider, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.
If any provision of this Agreement is held invalid, illegal or unenforceable for any reason by any Court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if this Agreement had been agreed with the invalid illegal or unenforceable provision eliminated.
This Agreement contains the entire Agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. This Agreement may be updated without notice.
Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
To protect your privacy we will not distribute any of your details to third parties other than as already described in section 6 of the Conditions of Sale, unless required to do so by law. "Digital Goods Store" is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the "Store", then you can be assured that it will only be used in accordance with this privacy statement. "Digital Goods Store" may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
- What we collect and how we use the data
We will collect the following information when you purchase "Digital Goods" from the "Store":-
- Your full name, we use this to identify you in Order Receipt emails and the "Author" may require it to ship a counterpart physical product to you.
- Your email address, we use this to communicate to the "Customer".
- Your country of residence, we need this to accurately determine what VAT to apply to your order.
- Your address if required to do so for VAT purposes, or if the "Author" requires it to ship a counterpart physical product to you.
- Your IP address, this is required for VAT purposes to help establish your country of residence.
- Your computer or mobile devices OS and Browser, we use this information to better serve content to Customers.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and deliver online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, cookies allow web applications to respond to you as an individual. "Digital Goods Store" ustilises cookies for the following purposes:-
- to track items added to the "Customer" shopping cart.